We Built Our Hosting Platform
Our hosting platform is built for security and performance. Hosting is an important part of your website, and can affect your page load speeds, vulnerabilities, security, up-time, and even rankings. Your hosting account dictates your IP address and other factors that are included in the SEO ranking factors. Performance and what “neighborhood” your website is in based on your IP address which can impact search rankings. Page load speeds also can affect conversion rates, as faster loading pages tend to convert better. Below is an overview of our managed hosting.
Fully Managed Hosting
We install and maintain all software for you. This includes periodic updates to CMS platforms, E-commerce solutions, and all of the active plugins and extensions.
Security & Hardening
We manage the servers. We keep our Operating Systems and software up to date with security patches. We limit access and have many security features like firewalls enabled. If your installation gets compromised in any way, we’ll fix it.
We build your site with the best plugins and extensions available. We keep the plugins updated and make sure that your site continues to function across upgrades.
We keep nightly backups of all of your files and the database. The backups are encrypted and stored offsite at another data center. We’ll restore your data in the event of data loss: accidental deletion, corruption, security breach, disaster, or otherwise.
Performance & Scalability
We’ve built our websites and infrastructure to perform well and scale quickly. We can quickly add resources (within minutes) to our servers to meet increased demands.
*Our most popular solution offers faster performance, tighter security, and enhanced hosting features. Also for sites with higher technical requirements that want proactive support.
- All Small Business Features PLUS
- Managed Firewall Ingress and Egress filtering.
- Intrusion Protection IP blocking with login authentication failure detection for WordPress and SSH. Also includes SPAM script detection and suspicious process reporting.
- SSL Certificate Security & Encryption SSL certificates installed and maintained with each website.
- Performance Tuning Additional performance considerations such as caching, database tuning, and server tuning improve overall site speed and performance.
*For mid-sized business that need ongoing support, this package includes all managed hosting features PLUS additional development time and Full Stack Support. **Also available for servers and VPS solutions outside of our datacenter.**
- All Managed Hosting Features PLUS
- Revision Testing & Website Repair We test all updates and upgrades before deployment. If your site breaks because of incompatibility, our developers will find the cause, fix it, and deploy it. We will rollback updates depending on the amount of time the fixes take to implement
- High Availability & Full Stack Management Load balancing cluster, multiple web servers, database cluster with fail-over, and file service cluster with fail-over.
- Denial of Service (DDOS) Protection OS, SSH, web server, and database hardening from the DevSec Hardening Framework.
- Rapid Scalablilty Each site can quickly and easily horizontally scale to millions of pageviews per month based on traffic bursts.
*Enterprise level support for sites that require high availability and 24/7 support from our systems engineers. Priority support, and unparalleled performance.
- All Managed PLUS Features PLUS
- 99.9% SLA-backed Uptime Guarantee With high uptime requirements, you get access to our highest availability hosting platform, backed by our SLA.
- 24/7 On-Call Support (We Carry the Pager) Our systems notify us of any issues, day or night, and we engage immediately to provide support and fix issues, anytime.